Some of the services I offer include project management, client care, and the following administration services:
- Data entry
- Internet research.
- Vendor management
Your clients and fans ARE your business, so developing and maintaining strong, healthy relationships with them is key to long-term success.
While business owners need to ensure that they are giving clients a professional, trustworthy face to go with their name, they also need to make sure all of their new, established, and potential clients’ needs, questions, and correspondence are attended to in a timely fashion.
Partnering with a virtual assistant who can manage your client relationships on a day-to-day basis will show customers that they are important to you, and that you will make sure someone is always available to address their needs and wants. With the help of a virtual assistant, you can give every client the attention and treatment so that each one feels like they are your most important client.
Below is a list of services I offer and programs I use to help businesses manage client relationships:
- Online client and fans care (email, chat, social media)
- Mailing thank you cards
- Sending gifts (birthdays, special occasions)
- Other correspondence that need immediate response
Click here to download for information on event project management