Audit your net promoter score on a quarterly basis
![](https://www.scs-digitalmarketing.com/wp-content/uploads/2022/12/net-promoter-score-ga033f9e74_1280-1024x542.jpeg)
If you missed Day 10 and 11, you’ll have to read the post from yesterday which was about customer metrics and it included NPS and CLV. Today let’s dive a little deeper on NPS – or net promoter score (NPS). As a truly customer-centric organization, auditing your NPS at least every six months will provide […]