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Customer Experience Matters in 2023

Did you know that even when hundreds of other eCommerce stores are offering the same products and services, you can still penetrate the market, generate sales, and scale your business? “Did you know that brands with a great Customer Experience (CX) generate 5.7 times more revenue than competitors with a poor CX? It’s also worth knowing that 84% […]

What is Customer Journey Mapping?

Convenience, information, helpful support and post-purchase assistance, the ability to give direct feedback, non-intrusive and value-rich communication, ease of multichannel shopping, and meaningful offers are all parts of today’s online shopping experience. The customer journey is the path, the sequence of experiences your customers get with your eCommerce business, from start to finish. You can […]

E-Tailers: Optimize Your Google My Business Profile

If you are selling products online – through Woocommerce, Shopify, Bigcommerce, or any other form of e-commerce platform, optimizing your Google My Business profile can grow your e-commerce site. Many e-commerce business owners understand the importance of optimizing their e-commerce websites. The higher the website is ranked on search engines, the easier it is for […]

Want to Sell Well Online? Pick A Strategy.

The pandemic has been good for e-commerce. Small business owners who already had an e-commerce presence before COVID reported higher online sales. Small business owners who decided to start their own e-commerce business during this time didn’t do too bad either. To sell well online, you need to pick your e-commerce strategy and stick to […]